> ## Documentation Index
> Fetch the complete documentation index at: https://help.draftable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Draftable Clean: one-page user guide

> A short guide to Outlook attachment cleaning: find Manage Attachments, understand file statuses and send prompts, and know when to contact your IT team for help.

Use this guide when your organization has set up Draftable Clean for you. It explains what you will see in Outlook and what to do before sending attachments.

## What you will see

* **Manage Attachments** in the **Draftable Clean** group of the Outlook ribbon when you write an email. Click it to open the pane.
* Each attachment in the pane with its status. **Cleaned** means cleaning finished. **Skipped** means your organization's rules leave that file unchanged for these recipients.
* In Classic Outlook, if the pane is closed, a banner: **"Open Draftable Clean to check attachments before sending."**

## What to do

| You see | Do this |
| - | - |
| The banner in Classic Outlook | Click **Manage Attachments** to open the pane, then pin it so it opens every time |
| A message saying attachments still need cleaning | Click **Review**, let cleaning finish, then send again |
| **"Tracked changes or comments detected."** | Click **Review** to check the file, **Send anyway** if offered and intended, or **Don't send** |
| **"This site is trying to open Draftable Clean."** | Tick **Always allow dl.draftable.com to open links of this type in the associated app**, then click **Open** |
| **Password protected** | Enter the document password in the pane and click **Unlock**. Until you do, the attachment counts as not finished cleaning |
| **Unsupported format** | Draftable Clean cannot clean this type of file. Depending on your organization's settings, it is sent as it is, you are asked to confirm, or you must remove it before sending |
| **Failed** | Click **Retry** next to the file. If it still fails, remove the attachment and attach it again, and contact IT if that does not help. For the 24 MB message, see the next row |
| **"File exceeds maximum size (24 MB)"** | Share the file through your DMS or a link instead of attaching it |
| No **Manage Attachments** button | Contact IT |

To clean files outside Outlook, open the Draftable Clean desktop application, add your files and click **Clean**. See [Using the Desktop Application](https://help.draftable.com/hc/en-us/Draftable-Clean-articles/Using-the-Desktop-Application.md) and [Using the Outlook Add-in](https://help.draftable.com/hc/en-us/Draftable-Clean-articles/Using-the-Outlook-Add-in.md) for more.

## For IT administrators

See [Rolling out Draftable Clean to your users](https://help.draftable.com/hc/en-us/Draftable-Clean-articles/Rolling-out-Draftable-Clean-to-your-users.md) for the pilot plan, deployment settings and announcement email.


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