There is nothing to install or configure on your side. Tell us what you would like changed and we will take care of it. Most viewer changes apply to new comparisons created after the change is made.
Account details
File size and page limits
Each account has a default limit on the size and length of the files you can submit for comparison. By default this is approximately 40 MB per file and around 1,000 pages per file. Files above the limit are rejected and the comparison will not run. In some edge cases these limits can be increased. If your documents are larger than the defaults, contact support and we will review your use case.White labelling
If you are interested in white labelling, get in touch with our sales team and they will talk you through the options.Comparison viewer controls
You can ask us to show, hide or change the default behaviour of the controls in the comparison viewer:Display options
How changes are displayed
Side-by-side comparison options
Change colours
You can set the colours used to mark changes in the comparison viewer:
Available colours are red, green, blue, yellow, purple, grey, or none.
How to request a change
1
Email Draftable support
Email support@draftable.com from the address associated with your account.
2
Tell us what you would like changed
List the settings you would like adjusted from the options above. For white labelling, our sales team will help you with the available options.
3
We apply and confirm the change
We make the change on your account and confirm once it is live. Viewer changes generally apply to comparisons created after the change.