If your seeing this article, its likely Draftable Legal has encountered a couple of issues that prevent the installation of our Word Add-in. There are two potential causes for this issue:
- The Visual Studio Tools for Office (VSTO) Runtime is not installed.
- The application cannot access `HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins`.
These issues prevent the complete functionality of our Word Add-in.
Whats the issue?
Issue 1: VSTO Runtime not installed
VSTO Runtime is a component required to run Microsoft Office-based solutions that are built by using Microsoft Visual Studio. This issue indicates that the VSTO Runtime, which is necessary to run our Word Add-in, is not installed on your system.
Issue 2: Inaccessible Registry Key
The path `HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins` is a specific location in the Windows Registry where Microsoft Word Add-ins are registered. Our application needs to access this location to register our Word Add-in. The inability to access this Registry key may indicate that the current user account does not have the necessary permissions.
Here's the solution
Here's how you can solve these issues:
Issue 1: Install VSTO Runtime
- Visit the official Microsoft Download Center
- Search for "Visual Studio 2010 Tools for Office Runtime".
- Click on the search result to access the download page.
- Click "Download" and follow the instructions to install the VSTO Runtime.
Issue 2: Gain access to Registry Key
- Make sure that the current user account has the necessary permissions to edit the Windows Registry. This usually requires administrative privileges.
- If necessary, run our application as an administrator. Right-click on the application icon and choose "Run as administrator".
What if the problem persists?
If these steps do not solve the issue, it could be beneficial to consult with our team. You can contact our customer support team for help at firstname.lastname@example.org