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Exporting the error logs

1
Open the settings menu by selecting settings in the New Comparison window
Settings menu
2
Once the settings menu is open, navigate to the Troubleshooting tab and select the Export Error Logs option.
Export Error Logs
3
Save the error log Zip file to a location on your PC
Save error log
4
Once you have exported the logs, attach them to an email (or existing email) and send them to support@draftable.com.
If you have any issues with the above process and cannot export the logs, get in touch with us at support@draftable.com