Remote desktop, Citrix, and RDP environments are supported from Redline in Email version 1.1.31.1 onwards.
Prerequisites
- You must have admin privileges for Microsoft 365 (you will need a Microsoft 365 Business account)
- Ensure your environment supports Office Add-ins via the Microsoft 365 admin center.
- You must have at least Draftable Desktop 26.6.0 for this Add-in to correctly function.
Step-by-Step Setup
1. Go to the Integrated Apps Portal
2. Upload the Draftable Outlook Add-in
When prompted for the manifest, provide one of the following manifest URLs as a link (rather than uploading a downloaded, fixed copy). Choose based on how you want updates handled:Latest manifest (v2) — recommended:https://dl.draftable.com/addins/outlook/latest/v2/manifest.xmlUse this to receive Redline in Email updates automatically within the version 2 major release. The URL always points to the most recent v2 release, so you no longer need to retrieve and re-upload a new manifest for each update.Pinned manifest — for change-controlled environments:https://dl.draftable.com/addins/outlook/2.0.0.1/manifest.xmlUse this to stay on this exact release. Updates are applied manually by deploying the next pinned version when you are ready.
3. Configure Delivery to Users
You will be asked how the add-in should be deployed across your organization:- Assign to Entire organization, Specific users, or Groups depending on your use case.
- Choose whether the add-in should be automatically installed or available for users to install manually.

4. Accept Permissions
You will be prompted to accept and approve the required permissions on behalf of your users.
Required Permissions Overview
App Permissions:- Read the signed-in user’s mailbox.
- Sign in and read users’ basic profile information.
- Access user profile details including name, picture, username, and email address.
- Read basic company information for signed-in users.
ReadWriteItem: Allows the app to read and write the contents of an email item.SendReceiveData: Enables the app to communicate with the Draftable application for comparison processing.
5. Finish Setup
Once permissions are approved and the app is assigned to your selected users, the Draftable Redline Add-in will be available within Outlook. It will appear in the ribbon when composing emails.Please note: The Application installation and update can take up to 72 hours (and in some cases longer).. For more information about it, please visit Microsoft Documentation - Deploy add-ins in the admin center - Microsoft 365 admin | Microsoft Learn
